Account Manager (Service&Aftersales)

Place of work: Skawina/Ostrów Wielkopolski

Become a part of our team and work in a company that designs, builds and implements state-of-the-art production and test lines for our customers from all over the world. You will be a key member of the sales team and responsible for building and maintaining relationships with the company’s strategic customers. You will report to the sales manager and contribute to the development of various projects with your interpersonal skills and expertise.

Responsibilities:

  • Providing professional after-sales service and expanding cooperation with existing customers
  • Participate and develop commercial negotiation skills with customers
  • Resolving problems and responding to customer needs
  • Identifying new sales opportunities in aftersales services and products.
  • Creating and presenting value propositions to customers
  • Collaborating with technical and service teams to effectively provide after-sales services
  • Analyze technical documentation provided by the customer
  • Overseeing the bid implementation schedule and responding quickly to threats to deadlines
  • Project management of the implementation of after-sales services
  • Execute tasks based on company guidelines, processes and policies

Requirements:

  • Higher technical education
  • Min. 3 years of experience in B2B sales, customer service in the industrial automation industry
  • Knowledge of mechanical engineering of processes and concepts in assembly lines (semi- and fully automatic) – prerequisite
  • Knowledge of English at the level of min. B2/C1
  • Excellent knowledge of industrial automation products and solutions
  • Ability to build lasting relationships with customers
  • Ability to identify new business opportunities
  • Excellent communication and negotiation skills
  • Ability to effectively manage both a team and a project

We offer:

  • Work in an innovative and rapidly growing company with an established position in the industry
  • Opportunity for interesting professional development
  • Stable employment based on a full-time employment contract
  • Cooperation with an experienced and diverse team
  • A cafeteria of benefits within the MyBenefit platform (including medical care and MultiSport card)
  • Group life insurance
  • Social benefits including subsidized vacations
  • Subsidized foreign language courses
  • Employee referral program
  • Opportunity to work remotely on a partial basis after the induction period
  • Mentoring support and organized vacations for employees’ children under the TDJ Foundation.
  • Relocation allowance
Please include the following clause in your CV: “I consent to the processing of the personal data I have provided in my application for the purposes necessary for the recruitment process by teamtechnik Production Technology Sp. z o.o., headquartered in Skawina, ul. Za Górą 23.”

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